Government Broadband Reach Project. Nov 2007 – Feb 2008
Scottish Government initiated a
project to deal with the issue of Scottish householders who are unable
to receive Broadband.
Services, working in collaboration with Alaistar
Nicolson Projects, Isle of Skye, was contracted via HIE to verify
information held by the Scottish Government on people throughout
Scotland who had identified themselves as being unable to receive
Broadband, in addition gathering supplemental information on each
KCS also undertook
the management of a considerable volume of data prior to, during and
following verification work. Verification
was accomplished mainly through telephone interviews with the
householder, followed by email messages.
In 2006 the
Highland and Islands Fire & Rescue Service commenced a move to an
on-line information and communication portal for all their retained
staff. This led to the decision to deliver on-site IT training
to all their staff.
Services coordinated and delivered IT training to staff at 91 fire
stations in the Highlands and Islands area.
Nappy Project – Sep 2006
Highland Real Nappy
Project promotes the use of washable nappies across the Highland
Council area, providing information and support to parents and
Services conducted street surveys on behalf of the Highland Real Nappy
Project in seven locations throughout the Highlands, to help them gain
an insight into Washable Nappy Use.
& Sutherland - 2005/06, 2006/07, 2007/08
Services have successfully supplied administrative support over a 3
year period for HIE Caithness & Sutherland’s ‘Leadership
and Management’ series of business development courses.
preparation of data and bulk mailing programmes and invitations.
Organising and monitoring newspaper advertising. Conducting
telemarketing. Receiving delegate bookings via email and free-phone.
Invoicing and receiving payment for course fees. Liaising with
and preparing information for tutors. Collating delegate evaluations
and preparing final analysis reports.
HIIT Conference 2003
The Highlands & Islands IT Conference was promoted by Highlands & Islands Enterprise and
was the biggest IT event to be held in the region.
Key Commercial Services played a major part in its success, through mailing out information, handling initial enquiries and bookings, organising the venue (Newton Hotel, Nairn) and arranging a pre-conference dinner for 180 delegates.
More importantly, and impacting directly on the conference’s acclaimed success, Key Commercial services
was responsible for project managing the entire event. This involved liaising with supply partners for the provision of the graphic design, advertising and media buying, stage design / construction, IT infrastructure / Internet café, sponsors (including Hewlett Packard) and keynote speakers (including Frank Dick).
Speak Up For Broadband
This was a highly successful marketing campaign implemented on behalf of Highlands & Islands Enterprise throughout 2003. Key Commercial Services was responsible for creating the main database and processing over 8,000 registrant call centre outputs, which were then lodged with BT.
Key Commercial Services was also required to ‘clean’ data, prior to publication on the HIE website and the distribution of over 6,000 direct mail and e-mail messages, on behalf of the HIE chairman.